Hi, I have always found RER to be responsive, professional and reasonable. In finding a new place to live I have been able to make some very enlightening comparisons with other companies & RER such as: Franchise Company 'A' - interrogated me to find out about my employment. Then refused to meet with me. They have viewing times in the middle of the morning. To attend, I have to move meetings and disrupt this project office. They insist that I am well employed, but to care for one of their properties I have to sabotage my job ! Franchise Company 'B' - Arranged to meet with me at 8.15am. This means I am late for work, but I made the change. She didn't turn up. And despite numerous phone messages, I have yet to hear why. The properties they were trying to rent out are very nice, relatively expensive homes. I would've expected that the agents would operate in a manner that would attract a professional tenant. RER has always spoken to me with respect. Has always been courteous. And I thoroughly appreciate it. I would have loved to remain a tenant with RER, it is simply a matter of timing, where RER had nothing available - likely because you rent them so fast ! My Marne Road home was no longer adequate, and another company happened to have the right property. I hope that you and your team take this message as a huge thank you and that you take a moment to congratulate yourselves as you are doing a very good job. I Carlyle - Departed Tenant |