We would like to congratulate Les & his team for a job very well done. They are conscientious and professional. We are kept informed immediately if there is a problem and they are a great help in problem solving.
The property inspections keep us informed thirteen weekly (in writing) as to how our property is being looked after.
We have recommended several landlords and tenants to Les and his team and will continue to do so.
A & R Hawks, Papakura
Approximately 5 years ago we were dealing with our tenants direct, unsuccessfully I might add.
At the time we were dealing with property damage & rent arrears.
This not only cost us financially but emotionally as well, this brought us close to pulling the pin on rental properties all together.
As soon as the move was made to RER Property Management Group as our property managers the weight was instantly lifted from our shoulders.
They dealt with our situation promptly, professionally and clearly with expertise and at a fraction of the cost of what it was when the property was self-managed.
We now have a team of educated experts in the property management field, which leaves us to do what we always wanted to do, and that's not to ‘manage tenants' but to ‘manage our property portfolio'.
RER team, without you our dream to pursue financial freedom would not be possible.
D & V Gardner, Botany Downs
Just to say a big Thank you for Managing our Rental Properties for us in a highly efficient manner.
As out of town landlords we had to have a manager that we could rely on 100%, and this was done, in the screening of tenants, frequent inspections with full written reports and arranging maintenance, if any, all to be done at a fair price.
We thank you all once again for the wonder service, and wish you all well in the future in business and personal life.
Thanks to all,
Mr & Mrs Kelly, Levin
The Real Estate Rentals Team have been managing my first rental property for the last 2 years and I must say they must be highly commended on a job that has been done exceptionally well.
In any situations that have arisen they have dealt with the issues at hand very professionally, promptly & efficiently thereby making sure that the tenant is well looked after - but more importantly - so are we.
We have minimum vacancy periods with our property which has made the financial side of our investment worry free.
Being in a high profile banking role, I have referred many investors who are also more than happy with Real Estate Rentals as well and I will continue to do so. Many thanks guys !
C Woods - Auckland
RER Property Management Ltd have been managing my property investment portfolio for over 5 years now and I have to say that I am absolutely delighted!
I am very satisfied with the professional and friendly service that I consistently receive from RER and their property management team. Their quality service has seen my property portfolio and net worth increase significantly over the time RER have managed my properties, encouraging me to invest further.
I have worked with other property managers in the past, but RER simply goes that extra mile!
Not only do they ensure that all my properties and tenants are taken care of which ensures continual occupancy, but they also maintain great lines of communication to let me know about any potential problems, but more satisfying for me, they also communicate when there is something especially positive to share.
I'd absolutely recommend RER to any new property investors and tenants alike.
R Walker - Auckland, NZ
Hi, I have always found RER to be responsive, professional and reasonable.
In finding a new place to live I have been able to make some very enlightening comparisons with other companies & RER such as:
Franchise Company 'A' - interrogated me to find out about my employment. Then refused to meet with me. They have viewing times in the middle of the morning. To attend, I have to move meetings and disrupt this project office. They insist that I am well employed, but to care for one of their properties I have to sabotage my job !
Franchise Company 'B' - Arranged to meet with me at 8.15am. This means I am late for work, but I made the change. She didn't turn up. And despite numerous phone messages, I have yet to hear why.
The properties they were trying to rent out are very nice, relatively expensive homes. I would've expected that the agents would operate in a manner that would attract a professional tenant.
RER has always spoken to me with respect. Has always been courteous. And I thoroughly appreciate it.
I would have loved to remain a tenant with RER, it is simply a matter of timing, where RER had nothing available - likely because you rent them so fast !
My Marne Road home was no longer adequate, and another company happened to have the right property.
I hope that you and your team take this message as a huge thank you and that you take a moment to congratulate yourselves as you are doing a very good job.
I Carlyle - Departed Tenant